We love our customers from Carbondale, Marion, Carterville, Murphysboro, Herrin, Harrisburg, and more!
Our Holley hates baths and has developed sebhorrea from the extremely dry air this fall, so she has to have a bath 2-3 times a week for a little while 😢 Last week we did baths at home and at the local dog wash booth. At home she jumps out of the tub, and makes a HUGE water and hair covered mess out of the whole bathroom. Not to mention my knees don't like the bathroom floor. The booth was a little better, but the water is SO hot and she still hates it, so she jumps off the table and tries to evade the water and the air hose. We decided to try the dog wash room at Pure Pet today....and let me tell you, it was like we had a different dog. she was so calm and relaxed, and even sat still and let us use the blow dryer! Sidney showed us the room and all the amenities and was just so sweet and helpful. Whomever came up with this idea, thank you! It was a pleasant experience and we will definitely be regular customers.
We went to pure pet to find a few toys and some really good food for this kitten we found abandoned. The staff were very helpful and even offered samples. The kitten is very loved by all and we'll bring it back on regular basis if we decide to keep it. We ask that the gender remain secret incase someone tries to claim it.
Love love love Pure Pet! Everyone of the staff is super friendly, knowledgeable and helpful! I feel like my fur babies are taken care of and spoiled when I bring them in the store. Absolutely enjoy the live videos during the week, Amanda and Flo always keep me informed on products while having fun and making me laugh! I cannot say enough about this place!
We absolutely love Pure Pet and our doberman "Maui" insists we shop there weekly for all his treats and toys. The employees go above and beyond to make you visit special.
Caleb Austin Becker
Pure Pet really cares about animals, and their customer service is much better than any chain store. Merry Christmas to you all.